Terms of Use

1. Agreement to Terms

By accessing or using the website of Dr. Martin Smith's Sports & Exercise Medicine practice (“we”, “our”, or “us”), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

2. Medical Services

2.1 Healthcare Provider Relationship

Our medical services are provided within the context of a healthcare provider-patient relationship. By booking an appointment, you acknowledge that:

• You are seeking professional medical advice and treatment
• You will provide accurate and complete health information
• You understand that medical outcomes cannot be guaranteed
• You will follow prescribed treatment plans and medical advice

2.2 Appointment Policy

• Appointments must be cancelled at least 24 hours in advance
• Late cancellations or no-shows may incur a fee
• We reserve the right to charge for extended consultations
• Emergency cases will be prioritised appropriately

3. Website Use

3.1 Acceptable Use

When using our website, you agree to:

• Use the website for lawful purposes only
• Not attempt to gain unauthorised access to any systems
• Not interfere with the website's operation
• Not submit false or misleading information
• Respect the intellectual property rights of others

3.2 Medical Information Disclaimer

Information provided on this website is for general educational purposes only and should not be considered as personalised medical advice. Always consult with a qualified healthcare professional for medical concerns.

4. Fees and Payment

• Consultation fees are payable at the time of service
• We accept cash, credit/debit cards, and EFTPOS
• Medicare rebates may be available for eligible services
• Private health insurance may cover certain treatments
• Fee schedules are available upon request
• Workers' compensation and third-party claims are accepted

5. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Dr. Martin Smith's practice or used with permission. You may not:

• Copy, reproduce, or distribute content without permission
• Use our trademarks or logos without authorisation
• Create derivative works based on our content
• Use content for commercial purposes

6. Privacy and Confidentiality

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal and health information. By using our services, you consent to our privacy practices.

7. Medical Records

Patients have the right to access their medical records in accordance with Australian law. Requests for medical records should be made in writing and may incur an administrative fee. We retain records as required by law.

8. Limitation of Liability

To the extent permitted by law:

• We provide medical services with reasonable care and skill
• We are not liable for outcomes beyond our reasonable control
• Our liability is limited to the cost of supplying the service again
• We maintain appropriate professional indemnity insurance

9. Indemnification

You agree to indemnify and hold harmless Dr. Martin Smith's practice, its staff, and affiliates from any claims, damages, or expenses arising from your breach of these terms or misuse of our services.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or services of these external sites. Access them at your own risk.

11. Telehealth Services

If we offer telehealth consultations:

• You must be located in Queensland during the consultation
• You are responsible for ensuring a private, secure environment
• Technical requirements must be met for video consultations
• Some conditions may require in-person assessment

12. Consent for Treatment

By booking an appointment, you consent to:

• Medical examination and assessment
• Necessary diagnostic procedures
• Recommended treatment plans
• Communication with other healthcare providers as needed

You have the right to refuse any treatment and to seek a second opinion.

13. Governing Law

These Terms of Use are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.

14. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the updated terms.

15. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

For questions about these Terms of Use, please contact us:

17. Acknowledgement

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.